LEGAL
Legal centre
We serve clients across multiple jurisdictions. These policies set out how we handle personal data, what we commit to, and what we expect in return.
POLICIES
Policies and notices
Each policy is written to be read by procurement, legal and security reviewers as well as by individuals.
Privacy policy
What personal data we collect through this site and our services, the lawful bases we rely on, retention periods and how to exercise your rights.
Cookie policy
Every cookie and storage key this site sets, its purpose and lifetime, and how to accept, decline or withdraw analytics consent at any time.
Data protection and international transfers
How we align with GDPR, UK GDPR, UAE PDPL, CCPA/CPRA, PIPEDA, LGPD, POPIA and Singapore PDPA, including transfer safeguards and data subject rights by region.
POPIA statement, South Africa
Our commitments under the Protection of Personal Information Act, No. 4 of 2013, covering the eight conditions for lawful processing, operator duties, Section 72 transfers and Information Regulator notification.
Subprocessors
The third parties that may process personal data on our instructions, what each is used for and where processing takes place.
Terms of use
The terms on which this website and its content are made available, including intellectual property, disclaimers and governing law.
Acceptable use policy
Conduct that is not permitted on our website, portals and delivered platforms, and the action we take when it occurs.
Information security policy
The organisational and technical controls we apply to client data, how we handle incidents, and how to report a vulnerability responsibly.
Accessibility statement
The accessibility standard we target on this site and in delivered platforms, the measures we apply, known limitations and how to report a barrier or request an alternative format.
Contacting us on legal matters
Privacy requests, data protection questions, contractual queries and vulnerability reports can all be sent to support@lunavadigital.com. Please mark the subject line with the policy concerned so we can route it correctly. We acknowledge legal and privacy correspondence within five working days.
Lunava Digital Solutions FZCO is registered in the United Arab Emirates and delivers services to clients worldwide. Where a client engagement requires a signed data processing agreement, standard contractual clauses or jurisdiction-specific terms, we can execute these as part of contracting.