Build & Run
Lunava Managed Services
Lunava Managed Services is where the systems are built and run. From custom software and online systems to integrations and workflow automation, we engineer the operating reality, deploy it to the region your policy requires, and operate it under defined service levels, with ongoing evolution after go-live.
The challenge
Off-the-shelf covers the common eighty percent. The twenty percent that differentiates you is where cost, error and key-person risk accumulate.
Off-the-shelf products cover the common eighty percent and leave the twenty percent that actually differentiates you to manual work. That gap is where cost, error and key-person risk accumulate, and a system that nobody owns after launch quietly degrades until it fails an audit or an outage.
Capabilities
What we deliver
We build and operate the systems organisations run on: custom software, applications and integrations, engineered, hosted and run under one line of accountability.
Service delivery and online systems
Grant, programme and beneficiary management systems
Custom web and mobile application development
Business process and workflow automation
Systems integration and API design
Cloud architecture, DevOps and observability
Hosting, monitoring and managed operations with SLAs
Support, maintenance and enhancement of inherited systems
Engagements
How the work is structured
- 01
Discovery & blueprint
Four to six weeks mapping service journeys, data ownership, integrations and governance into a costed delivery blueprint.
- 02
Build & launch
Phased delivery of a production system with content, workflows, integrations, security review and staff enablement, shipped in two-week increments.
- 03
Operate & evolve
Ongoing releases, uptime monitoring, support SLAs, security patching and quarterly roadmap reviews after go-live.
Outcomes
What changes afterwards
- One authoritative channel replacing scattered forms and inboxes
- Manual processes replaced with reliable, auditable automation
- Systems that talk to each other instead of being re-keyed
- A system your team can extend, operated under defined service levels
Why clients choose this
Lunava Managed Services in numbers
2wk
Delivery increments
Working software in production, not status decks.
SLA
Operated, not handed over
Monitoring, patching and support under defined service levels.
You
Own the source code
IP transfers on payment, with repository access from day one.
Client voices
They inherited a system nobody wanted to touch, stabilised it, and then made it something we could build on.
One line of accountability for build and run changed how quickly things actually got fixed.
Questions
Frequently asked
- Do we own the source code?
- Yes. Intellectual property in bespoke work transfers to the client on payment, with full repository access and documentation from day one.
- Where is data hosted?
- We deploy to the hosting region your policy requires, including in-country and regional infrastructure, and we design for data classification, retention and access rules agreed up front.
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Consulting that makes decisions defensible: sourcing strategy, procurement consulting, technology procurement and commercial decisions across markets and spend.
ExploreFeatured resources
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Read moreLet's talk about your project
Tell us what you want to achieve, what you're working with, and when you need it ready. We'll give you an honest answer on whether we're the right fit, and what we'd do next.