Portal discovery & blueprint
Four to six weeks mapping service journeys, data ownership, integrations and governance into a costed delivery blueprint.
PORTAL
Digital Platforms & Portals
We design and operate portals that put an organisation's services, data and stakeholders in one accountable place, built to survive audits, traffic peaks and years of change.
THE PROBLEM
Why organisations bring this to us
Institutions rarely lack information; they lack a single, governed channel through which citizens, suppliers, members and partners can transact. Fragmented forms, email chains and spreadsheets create delay, dispute and risk.
CAPABILITIES
What we deliver
- Citizen and constituent service portals
- Supplier, vendor and partner portals
- Grant, programme and beneficiary management portals
- Member and association platforms
- Document, workflow and approval automation
- Role-based access, audit trails and reporting dashboards
- Multilingual (Arabic/English) and accessibility-conscious interfaces
- Hosting, monitoring, and managed operations
ENGAGEMENTS
How the work is typically structured
Build & launch
Phased delivery of a production portal with content, workflows, integrations, security review and staff enablement.
Operate & evolve
Ongoing releases, uptime monitoring, support SLAs and quarterly roadmap reviews after go-live.
OUTCOMES
What changes afterwards
- One authoritative channel replacing scattered forms and inboxes
- Measurable reduction in processing and response times
- Traceable records for audit, oversight and donor reporting
- A platform your team can extend without re-procuring
QUESTIONS
Frequently asked
- Can the portal integrate with our existing systems?
- Yes. We integrate with ERP, finance, HR, identity and legacy systems through APIs, secure file exchange or database connectors, and we document every interface we build.
- Where is data hosted?
- We deploy to the hosting region your policy requires, including UAE-resident infrastructure, and we design for data classification, retention and access rules agreed up front.
ALSO FROM LUNAVA
Our other service pillars
COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN
Software & Systems Engineering
Custom software, systems integration and communication-equipment software design for organisations digitalising core operations.
ExploreSOURCING & PROCUREMENT CONSULTANT
Sourcing & Procurement Consulting
Independent advisory on sourcing strategy, supplier selection, tendering and procurement governance, including technology procurement.
ExploreLet's discuss what you're trying to deliver
Tell us the outcome, the constraints and the deadline. We will tell you plainly whether we are the right partner for it.