CUSTOM SOFTWARE & SYSTEMS ENGINEERING
Connecting finance, HR and operations without a rip-and-replace
A multi-site operator was re-keying the same data into three systems. Rather than replace all three, we built an integration and automation layer that made them behave as one.
The situation
- The same transaction was entered up to three times, with reconciliation absorbing days each month.
- Two of the systems were vendor-locked with no realistic replacement budget.
- Reporting was trusted by nobody because every source told a slightly different story.
How we approached it
- A technical assessment establishing the true system map, data ownership and failure points.
- An integration layer with documented APIs, retry and reconciliation logic, delivered incrementally.
- A single reporting model built on the reconciled data, agreed with finance before it was built.
What was handed over
- Documented API and integration layer across three core systems
- Automated reconciliation with exception queues instead of manual matching
- One reporting model and dashboard trusted by finance and operations
- Observability, alerting and runbooks handed to the internal team
What changed
- Data entry points per transaction
- 3 → 1Data entry points per transaction
- Month-end reconciliation effort
- Days → hoursMonth-end reconciliation effort
- Core systems replaced to achieve it
- 0Core systems replaced to achieve it
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We share full scope, architecture and reference contacts with evaluation teams under NDA.